Support

We usually reply within two business days (Singapore time).

Email us at [email protected]. Please include your phone model, its OS version, and what you asked Joss to do.

Frequently asked questions

Does Joss buy or book things without asking me?

No. Joss asks every time before sending, buying, deleting or changing plans. You do your own sign-ins.

Where are my conversations stored?

On your phone. We don't keep them on our servers. See the Privacy Policy.

How do I delete my data?

Delete conversations in the app, or delete the app to remove everything stored on your device. To disconnect Google, go to your Google Account permissions and remove Joss.

Joss says I've used up my free AI allowance.

The free allowance resets each month. You can also enter your own AI provider key in Settings.

Something on a website didn't work.

Some websites block automated use or change often. You can take over in the in-app browser at any time and finish the step yourself.